1. Introduction and Data Controller Information
In compliance with Regulation (EU) 2016/679, of 27 April, General Data Protection Regulation (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD), we inform users that their personal data will be processed by:
- Data Controller: RIUS NADAL S.L.
- CIF/NIF: B61001939
- Registered Office: C/ VALLS COLOMER 1 17100 LA BISBAL D’EMPORDÀ (GIRONA) ESPAÑA
- Email Address: riusnadal@riusnadal.com
- Phone: +34-607277272
2. Purposes of Personal Data Processing
The personal data collected on this website will be processed for the following purposes:
- Management of Registered Users: To manage access for registered users, providing access to their personal accounts and facilitating the use of the website’s services.
- Order and Purchase Management: If the site enables the sale of products or services, personal data will be used to process orders, manage shipments, and track deliveries.
- Customer Service: To respond to inquiries, requests for information, and any issues related to the products and services offered.
- Marketing and Commercial Communications: To send marketing communications (news, offers, promotions) about products and services related to RIUS NADAL S.L. that may be of interest to the user, provided they have given their consent.
- Improving User Experience: To analyze browsing habits on the website through cookies to improve site functionality and personalize the user experience, always with the user’s consent.
3. Legal Basis for Data Processing
The processing of user data is based on different legal grounds:
- Performance of a Contract: For managing purchases, orders, and customer service.
- User Consent: For sending commercial communications and collecting data through cookies (in cases where consent is required).
- Legitimate Interest: For improving the user experience and analyzing website usage statistics.
4. Data Retention
Personal data will be retained for the time necessary to fulfill the purpose for which they were collected and to comply with legal obligations arising from the processing of such data. Specifically:
- Registered User Data: Retained as long as the contractual relationship continues and until the user requests its deletion.
- Transaction Data: Retained for the period required to comply with tax and accounting obligations.
- Marketing Data: Retained until the user withdraws their consent or requests to unsubscribe from commercial communications.
5. Data Recipients and International Transfers
The user’s personal data will not be disclosed to third parties, except in the following cases:
- Service Providers: Companies providing auxiliary services to RIUS NADAL S.L. (e.g., courier services, payment platforms, and technical support) that act as data processors under a confidentiality agreement.
- Legal Obligation: When it is necessary to share data with tax authorities, courts, or law enforcement agencies as part of an investigation or legal process.
If international data transfers are made to countries outside the European Economic Area (EEA), RIUS NADAL S.L. will ensure that these are carried out in compliance with applicable regulations and with appropriate safeguards.
6. User Rights
Users have the following rights regarding their personal data:
- Right of Access: To confirm whether RIUS NADAL S.L. is processing their personal data and, if so, to access such data.
- Right of Rectification: To request the correction of inaccurate or incomplete personal data.
- Right of Erasure (Right to be Forgotten): To request the deletion of personal data when they are no longer necessary for the purposes for which they were collected.
- Right to Object: To object to the processing of personal data based on the legitimate interest of the data controller.
- Right to Restrict Processing: To request the restriction of personal data processing in certain cases, such as when the accuracy of the data is contested by the user.
- Right to Data Portability: To request the delivery of personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
To exercise these rights, the user can send a request to the email address: riusnadal@riusnadal.com, attaching a copy of their identity document or any other valid document that verifies their identity.
Complaints to the Supervisory Authority
If the user believes their rights have not been adequately addressed, they have the right to file a complaint with the Spanish Data Protection Agency (AEPD) via their website www.aepd.es, or by postal address: C/ Jorge Juan, 6, 28001, Madrid.
7. Data Security
RIUS NADAL S.L. is committed to protecting users’ personal information by implementing appropriate technical and organizational security measures to prevent the loss, unauthorized access, alteration, or disclosure of personal data.
8. Changes to the Privacy Policy
RIUS NADAL S.L. reserves the right to modify this privacy policy to adapt to legislative or judicial developments. In the event of significant changes, users will be informed via this website.
Last Updated: November 4, 2024
